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Privacy Policy

How we collect, use, and protect your personal information

Policy Information

Effective Date: July 15, 2025

Last Updated: July 15, 2025

1 Introduction

Card Rival ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase NFTs, or redeem physical items.

By accessing or using Card Rival, you agree to the terms of this Privacy Policy.

2 Information We Collect

We collect the following types of information:

Blockchain Wallet Info
  • Wallet addresses (e.g., WAX accounts) used to purchase or interact with NFTs
  • We do NOT collect private keys, wallet passwords, or seed phrases
Redemption & Shipping Info
  • Name, shipping address, phone number, and email address when redeeming physical cards
  • Optional shipping preferences (insurance, delivery method)
Site Usage Data
  • IP address, browser type, device type, and usage statistics
  • Cookie and session data to enhance user experience

3 How We Use Your Information

We use the collected data for:

  • Fulfilling redemption requests and shipping physical cards
  • Customer support and transaction confirmations
  • Fraud detection and abuse prevention
  • Improving functionality and performance of our site
  • Legal compliance when required by law or regulation

4 How We Share Your Information

We do NOT sell or rent your personal data to third parties. We may share your data with:

Shipping Providers

USPS, FedEx, UPS to fulfill redemption requests and deliver physical cards

Legal Authorities

Only when required by law, regulation, subpoena, or investigation

5 Cookies & Tracking

Card Rival uses cookies and session tracking to remember preferences, improve user experience, and monitor site performance.

Cookie Settings

You can disable cookies in your browser settings, but some features may not function properly.

6 Security

We implement industry-standard security measures to protect your information:

Security Features

  • HTTPS/SSL encryption
  • Secure database storage
  • Limited access controls
  • Regular security audits

Security Disclaimer

However, no platform can guarantee 100% security. You use Card Rival at your own risk and should take appropriate precautions to protect your accounts and information.

7 Third-Party Services

Your interactions with third-party platforms (e.g., WAX Wallet, AtomicHub, NeftyBlocks) are governed by their own privacy policies.

We encourage you to review their terms before using those services. Card Rival is not responsible for the privacy practices of external platforms.

Analytics Services

Google Analytics for website performance and user behavior analysis

Payment Processors

Blockchain payment systems for WAX transactions and NFT purchases

Cloud Services

Secure cloud storage for data backup and platform infrastructure

8 Children's Privacy

Age Restriction

Card Rival is intended for users 18 years or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete it immediately.

9 Your Rights & Choices

You have the following rights regarding your personal information:

Access Your Data

Request access to personal redemption data we have collected about you

Delete Your Data

Request deletion of your personal information (subject to legal requirements)

Update Information

Update your shipping info before a redemption is processed

Opt-Out Marketing

Unsubscribe from marketing communications (if applicable)

To exercise any of these rights, contact us at support@cardrival.com

10 Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill redemption requests and provide customer support
  • Comply with legal obligations and resolve disputes
  • Prevent fraud and maintain platform security
  • Improve our services through analytics and user feedback

When data is no longer needed, we securely delete or anonymize it according to our data retention policies.

11 International Users

Card Rival operates globally and may transfer your data to countries with different privacy laws than your home country.

International Protections

  • Compliance with applicable privacy laws
  • Standard contractual clauses with partners
  • Industry-standard data protection measures

12 Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.

Policy Updates

Updated versions will be posted on this page with the new effective date

Notification

Significant changes may be communicated via email or platform notifications

Review Regularly

We encourage you to review this policy periodically for updates

13 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

Know what personal information we collect, use, and share

Right to Delete

Request deletion of your personal information

Right to Opt-Out

Opt-out of the sale of personal information (we don't sell data)

Non-Discrimination

Equal service regardless of exercising your privacy rights

14 Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email Support

support@cardrival.com
General inquiries and data requests

Privacy Officer

privacy@cardrival.com
Specific privacy concerns and CCPA requests

Response Time

Within 30 days
We aim to respond to all privacy requests promptly

Questions About Your Privacy?

We're committed to protecting your privacy and being transparent about our data practices. Contact us anytime with questions or concerns.

Contact Privacy Team

Your Consent

By using Card Rival, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.

If you do not agree with any part of this policy, please do not use our platform.