Frequently Asked Questions

Card Rival is a vault-based sports card platform where you can:

• Buy mystery packs
• Open digital packs with real, physical cards inside
• Trade, collect, and redeem your cards
• Compete in future AI-powered battles

Everything is backed by blockchain (or not, if you prefer a traditional account).

No. You have two options:

• WAX Blockchain Account – for full NFT ownership and Web3 features
• Email Signup (Non-Blockchain) – no crypto, no wallet required. Just collect and redeem normally.

Each mystery pack contains 1 or more real sports cards — ranging from common to legendary. Cards can be:

• Base rookie cards
• Autos, relics, or parallels
• Rare finds from our vault

All cards are stored safely until you choose to redeem.

Most cards are raw (ungraded) unless otherwise noted. We are working on our own internal grading system — CR Score — for accuracy and transparency.

Yes! Every card you pull is redeemable. Click "Redeem" in your inventory, and we'll securely ship the card from our vault to your address.

Coming Soon. You'll be able to list and trade your pulled cards with other users. Blockchain users can trade on WAX-supported marketplaces like AtomicHub. Non-blockchain trades will be platform-based.

Battle Mode is a competitive game where users face off using a random card from their inventory. An AI engine analyzes:

• Player stats
• Card value
• Rarity
• Momentum (based on performance)

Winner gets leaderboard points and future rewards.

All physical cards are safely vaulted in our secure storage facility. Each card is:

• Cataloged
• Photographed
• Assigned a unique Vault ID

Until you request it to be shipped.

• Instant digital pack opening experience
• Real-world cards with true ownership
• Blockchain and non-blockchain support
• Upcoming AI-powered card battles
• No confusing wallets or crypto required to enjoy the platform

Reach out to us at support@cardrival.com or use the support form on our site. We'll respond as quickly as possible (usually within 24 hours).

Creating an account is simple! You have two options:

• WAX Wallet: Click "Login with WAX" and follow the prompts to create or connect your WAX Cloud Wallet
• Email Account: Click "Sign Up" and enter your email and password. No blockchain knowledge needed!

Both account types have full access to buying packs, trading, and redeeming cards.

Pack prices vary based on the type and contents:

• Basic Packs: Starting at $9.99
• Premium Packs: $24.99 - $49.99
• Elite Packs: $99.99+
• Limited Edition: Varies by release

Each pack clearly displays its price and guaranteed minimum value before purchase.

Shipping times depend on your location and selected shipping method:

• Standard Shipping: 5-10 business days
• Express Shipping: 2-3 business days
• International: 7-21 business days

You'll receive tracking information once your card ships from our vault.

Yes! We believe in complete transparency. Every pack displays:

• Exact odds for each rarity tier
• List of possible cards
• Guaranteed minimum value
• Special insert rates

All pack contents are pre-determined and verifiable on the blockchain for WAX users.

Once a redemption is initiated, it cannot be cancelled. This is because:

• The NFT is immediately burned
• The physical card is prepared for shipping
• This ensures the integrity of our vault system

Please be certain before clicking "Redeem" on any card.